PAYMENT METHODS
Last
Updated: October 5, 2019
The prices
for all products on the EU and USA websites include the shipping costs within
Europe and the USA (Pricing differs for products listed on each of the
respective websites), unless otherwise stated or for special offers or
promotions. In case shipping costs apply, these are calculated automatically
when the product is added to the cart and refer to the weight, the volume of
the order and the place of delivery.
The total
price including shipping costs, will be displayed in the shopping cart (if
separate shipping costs are incurred) and will be approved by the buyer before
order confirmation.
Payment of
any order and delivery costs must be complete before the order is processed and
accepted.
The order
will be processed by chairio as soon as the payment has been accepted, except
in cases where it was otherwise agreed. In this case, the terms of payment
agreed in the contract between chairio and the client are valid.
As soon as
chairio receives the payment confirmation from the buyer, we will send the
buyer an order confirmation by e-mail (including the ordered products and
prices).
The total
price that the buyer pays for the goods is displayed in the shopping basket
and, if requested, also on the invoice. chairio reserves the right to adjust
the selling price in order to take into account price
increases of our suppliers, the introduction of new taxes or tariffs, misprints
or errors in the pricing information on our part. If chairio is forced to
increase the price of a product for any reason, the buyer is offered the
opportunity to cancel the order before the goods are shipped without penalty or
settle the difference to process the shipment of the order.
If a product
is priced incorrectly due to an incident mentioned above, chairio is entitled
to refuse or cancel any order placed at the wrong price. If your payment has
been processed and your order has subsequently been canceled, chairio will
promptly issue a refund of the total amount received.
Payment is
made at the time of the order, regardless of the waiting time or specified
delivery time.
PAYMENT WITH
CREDIT/DEBIT CARD OR PAYPAL
We guarantee
the confidentiality of the transmission of data through the Internet. We use
the STRIPE and PayPal platforms for card payments. These systems ensure the
identity of the seller, guarantee the integrity of the messages and encrypt the
data with SSL encryption of up to 128 bits. This guarantees that the
communication cannot be interpreted when someone intercepts the message.
To prevent
fraudulent use of credit cards, the banks, VISA, MASTERCARD, etc. have
developed new security standards that confirm the authenticity of the card
user. For this reason, you must have a security code or a check-in system of
your bank to make a safe purchase.
The required
credit/debit card data are:
– card
number.
– Expiration
Date.
– 3-digit
number on the front or back of the card.
PAYMENT BY
BANK TRANSFER
If the
payment is made by bank transfer, the processing of the order begins as soon as
we have received the proof of payment via email at hello@chairio.store
, where you must
indicate the order number in the subject line.
Data needed
for the transfer.
The
necessary data to be included in the transfer are:
–
Beneficiary:
– Customer
number:
– Address:
– Order
number:
It is
important that you note the order number that we have sent you by e-mail.
Otherwise, the order cannot be identified and processed.
If the
payment method Bank Transfer is selected during the order and the payment is
not made within 7 working days, the order will be automatically canceled.
NOTE:
Product availability may change within minutes. The products are not reserved
until the payment of the order has been confirmed. Therefore, chairio is not
responsible for deviations of the stock level during ordering until the payment
is confirmed in the account.
VOUCHER /
DISCOUNT COUPON
Rules for
the use of discount coupon codes: Discount coupons cannot be combined with
other discounts, promotions or invoices. Once you have entered your discount
code in the coupon field when you access the shopping cart, the discount will
automatically be deducted from the final amount without any further action
required by you. It is not possible to use two discount codes in the same
order. Therefore, if you have two discount codes, you must select the one you
want to use while it is still valid.